We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of hendoexpress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 19 customer ratings
19 reviews
100% of buyers enjoyed this product!
5 stars
( 19 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Тарас Калинин –
Two months gone. They come just in the puppy, as they got together even surprisingly. Very light is not comfortable at all, but for such a price logical. For the temporary image will come.
Rated 5 out of 5
Катерина Давиденко –
Fast dbet, in Kiev-for 3 weeks. Well packed. The quality is excellent, the description corresponds; designed for a narrower face, on me a little bent. I didn’t talk to the store. Happy. Seller recommend.
Rated 5 out of 5
Борис Галицький –
All the yak in the photo is sold. Came schvidko, for 2 types, the store did not say, Buli is packed just in пупирчасту плівку, took it to the car. The frame of metalev, I recommend, is expensive.
Rated 5 out of 5
Эдуард Макаров –
The glasses are more pink than lilac. Expectation is reality. So they liked the glasses. Naturally they are fragile. Not curves.
Rated 5 out of 5
Олександра Гриценко –
Good glasses, very light and through too much do not darken and at the same time protect from the sun.
Rated 5 out of 5
Nicholas Obrien –
Glasses are good, of excellent quality, in the photo everything is visible, I advise.
Rated 5 out of 5
Ilona Michalak –
As in the photo, very quickly came, and quality)))
Rated 5 out of 5
Алла Черновa –
I ordered 20.05, 15.06 came to Moscow. I’m delighted! Quality accessories, beautiful form. It’s very difficult for me to pick up glasses, they are always too big for me, but these came up perfectly!
Rated 5 out of 5
Григорий Базовкин –
The parcel came combined, from two orders. The glasses were packed in a pouch, and a bubble bag. Surprisingly, but not a single scratch, whole and unharmed. The glasses themselves look very flimsy, in size small, but in principle comfortable. They are more for beauty, from the sun protection is weak. for the face is not a large norm. The price is according to the quality.
Rated 5 out of 5
Ефим Григорьев –
Delivery 2 month. I order the second time. Cute glasses. Though flimsy. For some reason, in the opposite direction they die. And so lungs, do not press.
Rated 5 out of 5
Регина Петровa –
On a narrow face. Nice shape. In the photo, my ideal glasses with Asos go through the shape, with Ali almost exactly the same, but at times cheaper.
Rated 5 out of 5
Петро Давиденко –
Glasses look super, although hilenkie) I’m really a little small. Although you can still wear it. Packed well, inside with a cover and a cloth for rubbing.
Rated 5 out of 5
Лариса Назаровa –
I liked it. And came up. I was very afraid that they would be small to me, because many wrote that they fit only on a narrow one. I wouldn’t say I had it. However, they are much smaller than my glasses of the same shape. Pictures attached. The lenses are well visible. The lungs themselves. Includes a napkin and a cover.
Rated 5 out of 5
Ксения Моисеенко –
Good quality goods
Rated 5 out of 5
Владимир Лавров –
Glasses in shape did not quite fit. Came for a month in the Siberian region
Rated 5 out of 5
Лев Якушев –
Quite light and comfortable. It’s been a long time, but it’s related to the situation in the world.
Rated 5 out of 5
Анфиса Яшинa –
Fully correspond to the description. Come with the cheholchik. Delivery to Stavropol about 25 days, served in the application of Russian mail.
Rated 5 out of 5
Станіслав Винниченко –
Glasses garnies) came for 3 types) pre-war) but vuzke Lichko) definitely not on the King!
Тарас Калинин –
Two months gone. They come just in the puppy, as they got together even surprisingly. Very light is not comfortable at all, but for such a price logical. For the temporary image will come.
Катерина Давиденко –
Fast dbet, in Kiev-for 3 weeks. Well packed. The quality is excellent, the description corresponds; designed for a narrower face, on me a little bent. I didn’t talk to the store. Happy. Seller recommend.
Борис Галицький –
All the yak in the photo is sold. Came schvidko, for 2 types, the store did not say, Buli is packed just in пупирчасту плівку, took it to the car. The frame of metalev, I recommend, is expensive.
Эдуард Макаров –
The glasses are more pink than lilac. Expectation is reality. So they liked the glasses. Naturally they are fragile. Not curves.
Олександра Гриценко –
Good glasses, very light and through too much do not darken and at the same time protect from the sun.
Nicholas Obrien –
Glasses are good, of excellent quality, in the photo everything is visible, I advise.
Ilona Michalak –
As in the photo, very quickly came, and quality)))
Алла Черновa –
I ordered 20.05, 15.06 came to Moscow. I’m delighted! Quality accessories, beautiful form. It’s very difficult for me to pick up glasses, they are always too big for me, but these came up perfectly!
Григорий Базовкин –
The parcel came combined, from two orders. The glasses were packed in a pouch, and a bubble bag. Surprisingly, but not a single scratch, whole and unharmed. The glasses themselves look very flimsy, in size small, but in principle comfortable. They are more for beauty, from the sun protection is weak. for the face is not a large norm. The price is according to the quality.
Ефим Григорьев –
Delivery 2 month. I order the second time. Cute glasses. Though flimsy. For some reason, in the opposite direction they die. And so lungs, do not press.
Регина Петровa –
On a narrow face. Nice shape. In the photo, my ideal glasses with Asos go through the shape, with Ali almost exactly the same, but at times cheaper.
Петро Давиденко –
Glasses look super, although hilenkie) I’m really a little small. Although you can still wear it. Packed well, inside with a cover and a cloth for rubbing.
Лариса Назаровa –
I liked it. And came up. I was very afraid that they would be small to me, because many wrote that they fit only on a narrow one. I wouldn’t say I had it. However, they are much smaller than my glasses of the same shape. Pictures attached. The lenses are well visible. The lungs themselves. Includes a napkin and a cover.
Ксения Моисеенко –
Good quality goods
Владимир Лавров –
Glasses in shape did not quite fit. Came for a month in the Siberian region
Лев Якушев –
Quite light and comfortable. It’s been a long time, but it’s related to the situation in the world.
Анфиса Яшинa –
Fully correspond to the description. Come with the cheholchik. Delivery to Stavropol about 25 days, served in the application of Russian mail.
Станіслав Винниченко –
Glasses garnies) came for 3 types) pre-war) but vuzke Lichko) definitely not on the King!
Валентина Цветковa –
Points for their norms. But the glass is black.