We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of hendoexpress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.98 out of 5 based on 65 customer ratings
65 reviews
100% of buyers enjoyed this product!
5 stars
( 64 )
4 stars
( 1 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Алёна Ткаченко –
Bomb backpack
Rated 5 out of 5
Борис Ушаков –
Good quality thing. I suggest you. Took a little less than 1300
Rated 5 out of 5
Инга Даниловa –
Its cool. High quality with good textile. Part with bubbles is rubber.
Rated 5 out of 5
Кристина Фоминa –
Very cool! I advise everyone this is already the second order
Rated 5 out of 5
Ирина Павловa –
Good backpack, very skinny, the weight of the child does not feel at all!
Rated 5 out of 5
Мирон Ильин –
Ordered on March 13, received on April 2. Quality is factory. Fasteners are sturdy. It’s fine.
Rated 5 out of 5
Алиса Романовa –
The thing is good, quality. Exactly the same thing that are sold in Moscow for 5000r, bought in advance, with the child have not tried yet. Delivery 2 weeks
Rated 5 out of 5
Инна Евсеевa –
Very happy with the purchase, very waited when this kangaroo will arrive! The baby and I appreciated it) we planted the tummy forward so that I could look, but we can also plant the face to ourselves. All the material can be rubbed, even the booster on which to plant the child, you can wash, pre-removing the case. They’re very happy. We have in stores such Kangaroos did not see, and those that we saw are inferior in the functionality of this, and are sometimes more expensive. Take-do not doubt, will not regret.
Rated 5 out of 5
Галина Игнатьевa –
E ordered on February 28 in yakutya came on April 5 I am delighted with the backpack. But he’s in front of me. The waist circumference where it is fixed at the bottom is not more than 120 cm, that is, not everyone fits. I may not be able to wear a down jacket. The track was tracked. For a very long time the parcel went through Russia. Mail. The backpack is very accurately described. Nothing to add. The baby kicks sitting in it. Nowhere does not press anything does not rub! On the side of the insurance box the baby does not fall out! We 6 months are not sure that up to 3 years will go the store immediately answers all questions. Buy unequivocally!
Rated 5 out of 5
Феликс Дмитриев –
On 6 kg (almost 3 months) large, but, I think, in the summer you can already wear! My husband is comfortable, I don’t understand yet. Let’s try) anything better than pulling on the hands)
Rated 5 out of 5
Carolina German –
Very good recommend comfortable
Rated 5 out of 5
Natálie Bartusek –
Everything is done, good goods. Not yet used
Rated 5 out of 5
Guilherme Carvalho –
Perfect Good finish… Good seams. First.
Rated 5 out of 5
Cynthia Smith –
Extremely fast delivery. Item looks great. Have not tested as baby is still otw.
Rated 5 out of 5
Douglas Gonçalves –
Great material, it took a while to get.
Rated 5 out of 5
Нина Соловьёвa –
Great! Quality on solid 5 + came very quickly
Rated 5 out of 5
Мирослав Худяков –
We advise!
Rated 5 out of 5
דינה כץ –
Highly recommended
Rated 5 out of 5
Ines Marić –
best item ever!!!
Rated 5 out of 5
Альберт Семёнов –
On the look of all quality, locks, seams, obviously worth their money, after tests add
Rated 5 out of 5
Christine Johnston –
Very fast shipping! It looks amazing and well worth the price!
Rated 5 out of 5
Fehér Flóra –
Very good product. I’m very happy. Myson 9 month.
Rated 5 out of 5
Brahim awragh –
Good. Good.
Rated 5 out of 5
Алёна Цыганковa –
Great thing! Very comfortable! Dear moms, take it and don’t think! Baby 7 kg, hands fall off, now I wear without problems. You can turn your face and yourself. The baby likes to ride in it, looks around.
Rated 5 out of 5
Анатолий Царёв –
The order is 29.03, received 27.04. Delivery was carried out in Postamat. To the touch and look very qualitatively made sling. Until it’s time to use, but I think the child will be comfortable.
Rated 5 out of 5
Настасья Захаровa –
Sling Super!!! All recommend, very neatly done, delivery on time is normal.
Rated 5 out of 5
Анатолий Якушев –
The quality is good, satisfied with your purchase! Looks exactly like the description. Recommend!
Rated 5 out of 5
Назар Хромцов –
Super Kangaroo, we’re wearing lying while we’re small. It was a month ago somewhere, I didn’t talk to the store.
Rated 5 out of 5
Anna Jordan –
Super! Recommend to everyone!
Rated 5 out of 5
Dorian Humbert –
impeccable
Rated 5 out of 5
Давид Щёголев –
I came fast, less than a month. Beautiful, comfortable.
Rated 5 out of 5
Ayaan Kapur –
recieved in good condition.
Rated 5 out of 5
Henrique Cruz –
It took a while to get, but very worth it! The material is excellent and it has several Adjustments Pro baby size, recommend too!
Rated 5 out of 5
Давид Завьялов –
Carrying is very cool, very convenient and there is no such load on the back. I’m very pleased and the child sits with pleasure
Rated 5 out of 5
Erdősi Nikoletta –
Very good product. It came in a month. There was a black spot, scratch on the product, but I managed to wash it out.
Rated 5 out of 5
Zsolnai Kitti –
Very good quality I love it. Thank you!
Rated 5 out of 5
Ефим Юрков –
Excellent sling-кенгуруотличного quality fast delivery within 2 weeks.
Rated 5 out of 5
Фёдор Щеглов –
The goods came in three weeks. Fasteners and latches of good quality. All straps are adjustable, the child 6,5 kg is very comfortable for parents located in the carrying. Hands are free. Price 1248 rub.
Rated 5 out of 5
Слава Буркавцовa –
Quality is good. I advise you to take from this store.
Rated 5 out of 5
Влад Григорьев –
Came quickly to the hub. Edge, excellent quality thing, sewn Super, comfortable, the baby liked very much
Rated 5 out of 5
Sofia Häyhä –
The backpack looks good. Sit tightly, tight. Lots of pockets. The baby is too early to sit in it. Ordered on May 29, received on July 6.
Rated 5 out of 5
Вадим Фадеев –
Sewn very well. Shipping fast. The child sits well, does not whine. I recommend both the store and the goods.
Rated 5 out of 5
Dihya awragh –
Excellent Product
Rated 5 out of 5
Рената Тереховa –
Super
Rated 5 out of 5
Simon Bouchet –
Top
Rated 4 out of 5
نواف الحارثي –
it is great to buy
Rated 5 out of 5
Riley Lee –
Good
Rated 5 out of 5
Brian Guzman –
Very Good Quality. Seller Recommended.
Rated 5 out of 5
Aurora Blanco –
10 days to Spain! Super nice and equal to the pictures, very happy.
Rated 5 out of 5
Алина Хромцовa –
Внешне всё ок.
Rated 5 out of 5
Tammy Kim –
Came the goods by one parcel, thank you! Quickly without damage. Backpack is just a bomb! Order will not regret. Quality at altitude!!!
Rated 5 out of 5
Алла Тереховa –
Это чудо вещь! Незаменимая ! Спасибо вам! Пришёл рюкзак за 18 дней )
Rated 5 out of 5
Lana Mercier –
Very good quality of baby carrier it’s like in the description thank you very much store
Rated 5 out of 5
אבי לנדאו –
Excellent sling, quality at altitude, good material, all the accessories are strong, the seams are well stitched, it is convenient to dress and remove, an excellent thing for moms and dads, removes the load from the back, and the baby is happy))) I recommend! Thanks to store for fast delivery (12 days)
Rated 5 out of 5
Tarja Vatanen –
The backpack is good, but it’s not enough for us. The child weighs 12 kg a year, it’s hard to wear it already, you can still face the mother in the position, if not long, like in the store to run, and if facing the world, it is impossible, since the weight in front is even more hanging. Well, in general it looks like it’s already too small. I should have taken it early. For a smaller child, I think it will be convenient. But again, on the back of the mother a big load, this should be taken into account.
Rated 5 out of 5
Кирилл Максимов –
эргорюкзак-хипсит понравился. доставка 19 дней в Санкт-Петербург. продавец отправил супер быстро, в день заказа, на вопросы отвечал так же быстро. удобно мне и ребенку. рекомендую.
Rated 5 out of 5
Jan Potočnik –
nice quality. i wish there were more pictures of carrier because there are several types. overall i like it.
Rated 5 out of 5
Nina Conrad –
Nosidło super. Niestety dziecko wisi w nim ale na krótkie wypady na kilka minut jest ok. Bardzo solidne szycie i piękny kolor. Dostawa w 23 dni do Niemiec
Rated 5 out of 5
Зинаида Голановa –
Пришёл быстро в Красноярск, пользуемся часто, удобно, нравится ребёнку и нам. Ребёнок может даже уснуть.
Rated 5 out of 5
ענבל איינשטיין –
Arrived a bit late due to the pandemic. The material is soft but sturdy and comfortable.Wish the instructions showed how to carry the baby sideways, but everything else is pretty straight forward. Has a side pocket fits my rather big phone. The mesh at the front is great for the summer heat, and the baby head cap as well. Seller was very nice and responsive. Recommended!
Rated 5 out of 5
Александра Шаповаловa –
15.08 заказала, 18.08 отправили, 27.08 получила на почте. Рюкзак понравился, единственное расстроило маленькое пятнышко. Покупала за 1244рубля (1445+купон на скидку).
Rated 5 out of 5
Maria Watkins –
I got my order 1 week after i make order, is so fast delivery.. this is also my first time order aliexpress and delivery 1 week only.. so impressed.. but when the order coming the item is broken, so i ask the store, the seller so nice change the new one for me and send me again the item only for 3 days is coming the new one… very nice customer service, good people and the item is good quality… everything is very nice, i’m so happy shopping in this store..
Rated 5 out of 5
Оксана Журавлёвa –
Отличный качественный рюкзак, быстрая
Rated 5 out of 5
Brenda Correa –
o produto eh excelente, recomendado, chegou extremamente rápido.
Rated 5 out of 5
Аида Жигановa –
очень хороший рюкзак, очень мягкий хлопок, я думала ткань плотнее что-то типо плащевки. но мне все равно понравился, спасибо.
Алёна Ткаченко –
Bomb backpack
Борис Ушаков –
Good quality thing. I suggest you. Took a little less than 1300
Инга Даниловa –
Its cool. High quality with good textile. Part with bubbles is rubber.
Кристина Фоминa –
Very cool! I advise everyone this is already the second order
Ирина Павловa –
Good backpack, very skinny, the weight of the child does not feel at all!
Мирон Ильин –
Ordered on March 13, received on April 2. Quality is factory. Fasteners are sturdy. It’s fine.
Алиса Романовa –
The thing is good, quality. Exactly the same thing that are sold in Moscow for 5000r, bought in advance, with the child have not tried yet. Delivery 2 weeks
Инна Евсеевa –
Very happy with the purchase, very waited when this kangaroo will arrive! The baby and I appreciated it) we planted the tummy forward so that I could look, but we can also plant the face to ourselves. All the material can be rubbed, even the booster on which to plant the child, you can wash, pre-removing the case. They’re very happy. We have in stores such Kangaroos did not see, and those that we saw are inferior in the functionality of this, and are sometimes more expensive. Take-do not doubt, will not regret.
Галина Игнатьевa –
E ordered on February 28 in yakutya came on April 5 I am delighted with the backpack. But he’s in front of me. The waist circumference where it is fixed at the bottom is not more than 120 cm, that is, not everyone fits. I may not be able to wear a down jacket. The track was tracked. For a very long time the parcel went through Russia. Mail. The backpack is very accurately described. Nothing to add. The baby kicks sitting in it. Nowhere does not press anything does not rub! On the side of the insurance box the baby does not fall out! We 6 months are not sure that up to 3 years will go the store immediately answers all questions. Buy unequivocally!
Феликс Дмитриев –
On 6 kg (almost 3 months) large, but, I think, in the summer you can already wear! My husband is comfortable, I don’t understand yet. Let’s try) anything better than pulling on the hands)
Carolina German –
Very good recommend comfortable
Natálie Bartusek –
Everything is done, good goods. Not yet used
Guilherme Carvalho –
Perfect Good finish… Good seams. First.
Cynthia Smith –
Extremely fast delivery. Item looks great. Have not tested as baby is still otw.
Douglas Gonçalves –
Great material, it took a while to get.
Нина Соловьёвa –
Great! Quality on solid 5 + came very quickly
Мирослав Худяков –
We advise!
דינה כץ –
Highly recommended
Ines Marić –
best item ever!!!
Альберт Семёнов –
On the look of all quality, locks, seams, obviously worth their money, after tests add
Christine Johnston –
Very fast shipping! It looks amazing and well worth the price!
Fehér Flóra –
Very good product. I’m very happy. Myson 9 month.
Brahim awragh –
Good. Good.
Алёна Цыганковa –
Great thing! Very comfortable! Dear moms, take it and don’t think! Baby 7 kg, hands fall off, now I wear without problems. You can turn your face and yourself. The baby likes to ride in it, looks around.
Анатолий Царёв –
The order is 29.03, received 27.04. Delivery was carried out in Postamat. To the touch and look very qualitatively made sling. Until it’s time to use, but I think the child will be comfortable.
Настасья Захаровa –
Sling Super!!! All recommend, very neatly done, delivery on time is normal.
Анатолий Якушев –
The quality is good, satisfied with your purchase! Looks exactly like the description. Recommend!
Назар Хромцов –
Super Kangaroo, we’re wearing lying while we’re small. It was a month ago somewhere, I didn’t talk to the store.
Anna Jordan –
Super! Recommend to everyone!
Dorian Humbert –
impeccable
Давид Щёголев –
I came fast, less than a month. Beautiful, comfortable.
Ayaan Kapur –
recieved in good condition.
Henrique Cruz –
It took a while to get, but very worth it! The material is excellent and it has several Adjustments Pro baby size, recommend too!
Давид Завьялов –
Carrying is very cool, very convenient and there is no such load on the back. I’m very pleased and the child sits with pleasure
Erdősi Nikoletta –
Very good product. It came in a month. There was a black spot, scratch on the product, but I managed to wash it out.
Zsolnai Kitti –
Very good quality I love it. Thank you!
Ефим Юрков –
Excellent sling-кенгуруотличного quality fast delivery within 2 weeks.
Фёдор Щеглов –
The goods came in three weeks. Fasteners and latches of good quality. All straps are adjustable, the child 6,5 kg is very comfortable for parents located in the carrying. Hands are free. Price 1248 rub.
Слава Буркавцовa –
Quality is good. I advise you to take from this store.
Влад Григорьев –
Came quickly to the hub. Edge, excellent quality thing, sewn Super, comfortable, the baby liked very much
Sofia Häyhä –
The backpack looks good. Sit tightly, tight. Lots of pockets. The baby is too early to sit in it. Ordered on May 29, received on July 6.
Вадим Фадеев –
Sewn very well. Shipping fast. The child sits well, does not whine. I recommend both the store and the goods.
Dihya awragh –
Excellent Product
Рената Тереховa –
Super
Simon Bouchet –
Top
نواف الحارثي –
it is great to buy
Riley Lee –
Good
Brian Guzman –
Very Good Quality. Seller Recommended.
Aurora Blanco –
10 days to Spain! Super nice and equal to the pictures, very happy.
Алина Хромцовa –
Внешне всё ок.
Tammy Kim –
Came the goods by one parcel, thank you! Quickly without damage. Backpack is just a bomb! Order will not regret. Quality at altitude!!!
Алла Тереховa –
Это чудо вещь! Незаменимая ! Спасибо вам! Пришёл рюкзак за 18 дней )
Lana Mercier –
Very good quality of baby carrier it’s like in the description thank you very much store
אבי לנדאו –
Excellent sling, quality at altitude, good material, all the accessories are strong, the seams are well stitched, it is convenient to dress and remove, an excellent thing for moms and dads, removes the load from the back, and the baby is happy))) I recommend! Thanks to store for fast delivery (12 days)
Tarja Vatanen –
The backpack is good, but it’s not enough for us. The child weighs 12 kg a year, it’s hard to wear it already, you can still face the mother in the position, if not long, like in the store to run, and if facing the world, it is impossible, since the weight in front is even more hanging. Well, in general it looks like it’s already too small. I should have taken it early. For a smaller child, I think it will be convenient. But again, on the back of the mother a big load, this should be taken into account.
Кирилл Максимов –
эргорюкзак-хипсит понравился. доставка 19 дней в Санкт-Петербург. продавец отправил супер быстро, в день заказа, на вопросы отвечал так же быстро. удобно мне и ребенку. рекомендую.
Jan Potočnik –
nice quality. i wish there were more pictures of carrier because there are several types. overall i like it.
Nina Conrad –
Nosidło super. Niestety dziecko wisi w nim ale na krótkie wypady na kilka minut jest ok. Bardzo solidne szycie i piękny kolor. Dostawa w 23 dni do Niemiec
Зинаида Голановa –
Пришёл быстро в Красноярск, пользуемся часто, удобно, нравится ребёнку и нам. Ребёнок может даже уснуть.
ענבל איינשטיין –
Arrived a bit late due to the pandemic. The material is soft but sturdy and comfortable.Wish the instructions showed how to carry the baby sideways, but everything else is pretty straight forward. Has a side pocket fits my rather big phone. The mesh at the front is great for the summer heat, and the baby head cap as well. Seller was very nice and responsive. Recommended!
Александра Шаповаловa –
15.08 заказала, 18.08 отправили, 27.08 получила на почте. Рюкзак понравился, единственное расстроило маленькое пятнышко. Покупала за 1244рубля (1445+купон на скидку).
Maria Watkins –
I got my order 1 week after i make order, is so fast delivery.. this is also my first time order aliexpress and delivery 1 week only.. so impressed.. but when the order coming the item is broken, so i ask the store, the seller so nice change the new one for me and send me again the item only for 3 days is coming the new one… very nice customer service, good people and the item is good quality… everything is very nice, i’m so happy shopping in this store..
Оксана Журавлёвa –
Отличный качественный рюкзак, быстрая
Brenda Correa –
o produto eh excelente, recomendado, chegou extremamente rápido.
Аида Жигановa –
очень хороший рюкзак, очень мягкий хлопок, я думала ткань плотнее что-то типо плащевки. но мне все равно понравился, спасибо.